Governments turn to tech in coronavirus fight – but at what cost? | Coronavirus pandemic

The COVID-19 hotline set up by Quebec’s government has been ringing off the hook for the past couple of weeks. Though the province has only a quarter of Canada’s population, it has more than half of the country’s nearly 18,000 coronavirus cases, putting it under enormous pressure to disseminate information faster than the disease can spread. More: A new chatbot, developed for the province by a