Monday, May 14, 2018
Uber lets you rate mid-ride before you forget feedback – TechCrunch
“Last year was pretty hard, I’m not gonna lie” says Peter Deng, Uber’s head of rider experience. But as part of new CEO Dara Khosrowshahi’s push to rebrand Uber around safety, “we’ve seen the company shift to more listening”. That focus on hearing users’ concerns prompted today’s change. Have a bad Uber ride when you’re busy and you might neglect to rate the driver or accidentally rush through 
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