Friday, September 1, 2017
Leaked Apple Document Outlines Apple’s iPhone Repair Rules
A leaked Apple “Visual/Mechanical Inspection Guide” shared this afternoon by Business Insider provides some insight into how Apple’s repair policies work, highlighting how Apple determines when to offer an in-warranty repair, an out-of-warranty repair, or a denial of service. Dated March 3, 2017, the document is known internally as the “VMI” and covers the iPhone 6, 6s, and 7, along with Plus 
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